Shipping & Sales Terms - All products ship
from our USA Warehouse.

We will process your order as quick as possible - normally ships same day, Monday
through Saturday. We will ship your order by US Postal Service (USPS) or UPS
Ground upon receiving your order and payment notification.

We ship to the 50 United States and military APO/FPO addresses. Shipping delivery
will vary on your location and shipping method.

USA Domestic Shipping Rates (US Only) - Standard & Priority

Order Total
                   Standard Rates (3-7 business days)
$0.01 - $18.00                  $6.99
$18.01 - $40.00                $9.99
$401.01 - $100.00           $11.99
$100.01 - $250.00            
Free Shipping up to $250.00
$250.01 and Up                $25.00 per large package

Order Total                    Priority Rates (1-3 business days)
$0.01 - $50.00                  $18.00
$50.01 - $95.00                $39.00
$95.01 - $250.00              $69.00
$250.01 - Up                     $82.00 per large package

International Orders & Shipping Rates (Worldwide Shipping)

We ship to international destinations. We ship by United States International Priority
Airmail, UPS, FedEx or any other carrier of your preference.

Order Total                     International Rates (10-12 business days)
$0.01 - $35.00                  $39.00
$35.01 - $70.00                $62.00
$70.01 - $120.00              $87.00
$120.01 - $250.00           $108.00
$250.01 - Up                     $145.00 (per large carton, if necessary)

For international payments, we accept PayPal (online orders) and all major credit
cards.

Please note that we cannot be held responsible for orders shipped internationally.
We by no means can control the action of customs. We do retain all shipping
receipts for proof of shipment. Upon shipping an eMail is sent to you with the
package tracking number.

Our products are shipped professionally packed in a plain brown corrugated carton.

Sales Tax

Florida state residents please note: 6.5% sales tax will be added to your product
total. Sales surtax where applicable.

Payment

We are able to accept the following forms of payment:

Pay by Credit Card

U.S and International shoppers can can pay securely with Credit Cards. To place an
order call us. All orders placed directly online are charged immediately by PayPal.

We accept Visa, MasterCard, Amex and Discovery for order payment. Orders placed
by PHONE are not charged until they are ready to ship.

Pay by Check or Money Order

If you choose to mail your order to us you may pay by personal check or money order
(In addition to Credit Card). Please do not send cash! All payments must be in US
Dollars payable to "Granducati Exclusive Imports, Inc."

Send check to: Granducati Exclusive Imports, Inc., 6453 West Rogers Circle, Suite
S-9, Boca Raton, FL 33487 - Attn.: Order Processing.

You will be charged $20.00 for any check that is "bounced" or rejected. We cannot be
responsible for the late, lost or misdirected mail. We suggest you request a proof of
delivery. Once we receive your mailed payment and it has been authorized (This
process can take up to 21 days for personal checks) we will ship your order.

Free Samples

Samples are limited and the selection will change. Only one sample may be added
per order. Samples may be a regular or small sample-sized product.

Backorders

Occasionally it may occur an item is out of stock. If your product is on backorder, we
will contact you within 24 hours. If you are ordering additional items in stock we
would be happy to ship those and then ship the backordered item when it comes
available. If paying by phone with a credit card, orders are not charged until they are
ready to ship.

Cancellations

We make every effort to ship your order as quickly as possible - usually within 24
hours. If you contact us before your order is shipped we are more than happy to
Change or Cancel your order.

Return policy

All sales are final unless damaged or defective. If you have received a defect or
damaged product and want to return it simply send it back (within 48 hours of
receipt) in the original box with an explanation on how the damage occurred. Upon
receipt of the damaged good we will ship replacements at no cost. Unfortunately we
cannot refund the shipping cost of returned items. *Opened / used items are not
accepted.
(Read more below - Cosmetic Industry Standard Consumer Protection).

In addition if you receive something that was not to your liking, or felt the product did
not meet your expectations, we will refund your purchase price on the following
conditions. Items must be returned at your expense. Once the item is received we
will refund your purchase price, minus original shipping cost, or portion of the
shipping cost, minus a 10% restocking fee. Opened and used items are not
accepted. This policy is only good for 20 days from the order date.

Please send your package via UPS or USPS Parcel Post Insured to our mailing
address. Insuring your package protects you in case the items are damaged or lost
in transit.

Carefully package the items in the original shipping box or any suitable shipping
carton using plenty of padding material to protect the product(s) and include a copy of
your invoice.

* Items purchased originally with Free Shipping will have standard ground shipping
fees deducted from the refund.

IMPORTANT: Make sure that the items are well protected and packaged similar to
the way you received them. Whenever possible, use the same packaging that was
used to ship the items to you.

Cosmetic Industry - Standard Consumer Protection

We CAN NOT accept returns of personal care products once they've been opened, a
standard consumer protection throughout the cosmetics industry. Consider items
personal care if by opening them they are no longer hygienically safe, such as
soaps, creams, lotions, shower gels, body oils, etc. We do not attempt to re-sell
personal care products to our customers. Therefore, once opened, these items must
be discarded, representing a significant cost to us and an imposition to other
customers, as many of our products are imported and in limited supply as a result.

Copyright

All photographs, site design, text, graphics, interfaces, and the selection and
arrangements thereof are owned and Copyrighted by OlivaOilBeauty.com all rights
reserved. No permission is granted to electronically copy and to print hard copy
portions of this site. Any other use of materials on this site, including reproduction,
modification, distribution, or republication, without prior written permission of
OlivaOilBeauty.com is strictly prohibited
.

Disclaimer

OlivaOilBeauty.com works hard to maintain the information on this site as accurate
as possible. Price, product availability and product information are subject to errors,
omissions, and/or change. We make no warranties with respect to the claims of a
product for a particular purpose, nor will we be held liable for any damages of any
kind exceeding the cost of the items purchased.
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OlivaOilBeauty.com         Email: Sales@OlivaOilBeauty.com      Tel. (USA) +1-561-372-8020